Customer Laboratory Services (CLS) helps customers understand, maintain and achieve greater quality in their feed and feed ingredients by providing customers with technical support services using advanced analytical techniques together with state-of-the-art instruments. We conduct analysis to evaluate the customer’s product needs and recommend corrective actions through the use of Kemin products. Analysis conducted also generates objective numerical data to support our claims for improving animal nutrition and performance enhancement through the use of Kemin products such as the use of KEMZYME™ MAP to improve the digestibility of Non-Starch Polysaccharides (NSPs).
In addition, the CLS team adds value for our customers through training workshops that are customized to their needs. We have also developed several on-site assessment test kits to enable customers to carry out analytical testing and observations on their own within the shortest possible time.
The Total Nutrition Workshops (TNWs) are training programs that the CLS team provides for our customers. During these trainings, we will explain the purpose of the various analytical tests carried out, the scientific principles behind Kemin’s products as well as a tour of the laboratories. Kemin aims to ensure that customers have a clear understanding of the products that they have invested in and how these products can help their company achieve a better return on investment when applied as recommended. The TNWs are offered as a platform for our customers whereby they can seek clarifications on technical topics surrounding Kemin’s products.