In-house Services and Support

Kemin provides various dedicated services and support to customers who adopt the millSMART™ program.

PAD Engineer wearing blue uniform working on the system

Engineering Services And Support

Kemin’s Product Application Department (PAD) has all the necessary tools to provide customized application solutions. Kemin’s PAD engineers have undergone strict qualification assessment to develop state-of-the-art applicator systems that meet customers’ stringent specifications. Services and support offered by PAD include:

1. Conducting comprehensive on-site surveys

2. Fabricating, installing, calibrating and commissioning

3. Implementing regular maintenance and on-site troubleshooting

Group of people giving service and support

Technical Services and Support

Kemin has domain knowledge experts with extensive experience on feed milling. They assist customers to uncover the source of their problems. They work in partnership with customers to design the right program and conduct in-house trials to validate the mutually agreed benefits.

Customer laboratory team analyzing the results from the monitor screen

Customer Laboratory Services and Support

Kemin’s Customer Laboratory Services (CLS) team provides dedicated analytical support to assist customers in analyzing feed quality and stability. Kemin CLS is equipped with state-of-the-art laboratory equipment and advanced validated protocols with a rapid turnaround time.

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